Public Sector

Offering an end-to-end waste management service and working with your existing contracts or specifying and procuring them from scratch - we deliver value for money. Our online operational waste management platform drives the efficiencies, service quality and accountability that the public sector requires.

Anenta are proud to support the public sector. Serving both NHS England and local authorities, we have achieved significant financial savings and have innovated to improve services.

We understand the challenges faced by public sector organisations and the difficulties faced as a result of changing governmental strategy. We are well versed in assisting our public sector partners in delivering their strategic targets.

We drive efficiencies and innovation through our online management platform. Designed and developed in-house it enables rapid deployment of new services, communication to audiences large or small, financial control and overall operational management.

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Taking on Existing Contracts

Regardless of the number of contracts or locations you have under your control we can quickly bring your existing waste contracts on to our platform. We will then be able to give you control over the day to day operations of your waste services. When these contracts come up for renewal we will be able to simply specify and procure your new contracts based on the solid information held within our systems.

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Specification and Procurement of New Contracts

To deliver you the perfect waste contract we need to understand how your current contracts operate, both the good and the bad. If we already have your existing contract on our platform we can use that data to provide this information. If not we have substantial experience in assessing issues based on your existing invoices or bill backing data.

Based on a solid understanding of your requirements and using our network of waste providers or by accessing Public Sector Frameworks, we will procure you a service that will save you money. All procurement is conducted under the strict guidance of your corporate financial instructions and budgetary limitations.

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Operational Management

Consistent operational management is key to the success of delivering and implementing your waste contract. Our experience has shown that unless you have robust systems in place to understand all the variables in delivering waste management services, it can quickly get out of hand.

We have developed our online management platform to bring our clients, suppliers and other stakeholders to a single point of unified management. The platform ensures the delivery of the highest quality service from the chosen disposal provider, it tracks and resolves service level failures ensuring accountability at every level.

Take a look and see some of what our ​*online management system*​ can do.

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Financial Control

For each of your locations the platform knows exactly what has been specified to happen and when. Using this information we can validate the disposal providers invoices, making sure that you are only paying for the services they delivered.

We track a range of KPIs that let us and you know when they are succeeding and failing to deliver to the correct standard.

From a detailed specification and the actual usage data for each and every location we are able to create detailed budgets, and what-if analysis helping you to manage risk, preparing for legislative change and future tendering and procurement.

5,643

Locations Managed

110,830

Collections / Year

£8.4M

Under Management

£1.9M

Savings

Online Waste Management Platform

Control your organisation's waste from a single centralised platform, giving you flexibility and control.

Management

At the core of all Anenta services is our simple to use online waste management platform. This platform allows you to view and manage your site’s services. You can view your specifications, including the number and types of bins, frequency of collections and a calendar showing deliveries and collections. You can view and report service issues, including missed collections, rescheduling and ad-hoc collections request or the delivery of consumables.

Notifications

We will proactively send notifications of any changes which may impact service delivery. For example, if a collection will be missed we will notify anyone affected giving the reason it was missed and when it will be completed performed.

Support

Our aim is to be totally transparent. All communications with Anenta will be held in support tickets, which are then available to you at all times. Our friendly support staff are able to help you with any guidance you need and any issues that arise.

Validation

Anenta's waste platform knows when and what you should have collected as well as any service failures that may occur. We use this information to validate the accuracy of any invoice issued to you, ensuring you are only paying for the service that you requested. We spot and validate where additional collections are made or where more waste was collected than was requested.

Users

You can add multiple users to our online platform. All users can view a sites specification, open support tickets and report issues. Admin users also have the ability to manage specifications and view billing information etc. This gives you the power to be in full control and also save your organisation time in managing your waste collections.

Billing and Compliance

You have access to all billing information online, including invoices and service credits. We give you easy access to any required compliance documents including Waste Transfer Notes, Hazardous Waste Consignment Notes.

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